Shipping

We only ship within the United States, international shipping is not available at this time. We do our best to make sure that all orders placed on weekdays before 4PM go out the same day, and sometimes we’re able to get them out same day after 4PM. We currently ship USPS, and FedEx, shipping methods and cost are determined during checkout. All orders placed after 4PM on a Friday will ship out the following Monday.

We offer free USPS Priority Mail shipping on all orders over $75 excluding limited launch product.

•We are not responsible for any lost or damaged items that occur as the result of carrier error, incorrect information provided by the customer, or theft.

Returns

We do our best to avoid returns, so if you're unsure about any aspect of a product whether it be the fit of a specific shoe, or the shape of a board, please contact us by phone or email prior to ordering and we'd be happy to answer any and all questions you might have. If a return is necessary, please contact us via email referencing the order number in the subject line to obtain a return authorization. Any return requests must be made no later than 10 days after receiving your order. Customers are responsible for return shipping, and if a product is being exchanged, additional shipping costs will apply. If you're seeking a refund, the amount will exclude any shipping costs.

All returned items must be in new unworn condition with the original undamaged packaging.

We do not accept returns on for the following items:

•launch product

•sale items

•items purchased with promotional codes